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- About us
Welcome to the Global Exchange Group
We are a multinational company specialised in foreign currency exchange services, with over 20 years of experience. We are present in more than 54 International Airports in 20 countries and 5 continents, and in several hotel resorts and at high street locations. Day after day we seek excellence in our Customer service and in our relationships with the Airport Operators we work with.
Each day over 13,000 Customers change currency with Global Exchange.
Global Exchange operates in the currency exchange sector since 1996. Our company was founded in Spain, in Fuentes de Oñoro (Salamanca), a border town on the frontier with Portugal, where the owners of the company developed different tourist-oriented businesses. One of the tourists’ demands at the time was currency exchange (mostly Spanish Pesetas, French Francs and Portuguese Escudos), and so our currency exchange services began.
Soon this activity was expanded to other towns on the Portuguese border and great tourist attractions, but with the arrival of the euro and the subsequent disappearance of currency exchange among European citizens our company had to change its strategy. The euro set for our company the great challenge of our international expansion, first to Argentina in 2001.
The Global Exchange Group is currently involved in a very ambitious strategic plan for 2014-2016, when we intend to expand from our current 20 countries to 23, and to triple the size of our company in the next few years. Apart from this numeric challenge, our company is currently undergoing an important redefinition of its internal processes, its offer of services and products, and exploring new lines of business (via telephone, internet, etc.).
Our Corporate Principles
- Strict compliance with ethics, legality and transparency
- Importance of human capital
- Excellence in Customer Service
- Constant growth and expansion
- Development and implementation of new technologies
- Impeccable corporate image
- Orientation towards innovation and continuous improvement