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Careers

The talent, motivation and high engagement of our team has made us one of the three leading companies in our industry worldwide. For this reason, we strive to offer a working environment where everybody has the opportunity to grow and develop.

  • 1,660 employees in 19 countries
  • 200% growth in one year

We look for future leaders

Our Middle Management Programme offers the opportunity to become middle-level and senior manager, providing with a comprehensive training in all the areas of the company so that future leaders gain a clear understanding of our business and thrive in leadership positions.

What we have for you

Our people are key to our success. For this reason, we have been 20 years recruiting the best talent and training them to success in our company.

Interested in becoming part of our team? You will join a young, dynamic, customer-oriented 1660-people group who is committed to continuous improvement. Just fill in the form and send us your CV.


 Our job offers by country:

Job Country Place
114Compliance Officer - Anti Money LaunderingIn addition to uploading your application to our web page, interested applicants can also forward resumes and applications directly to i.green@globalexchange.com.jm.3. - REQUIREMENTS:
3.1	 Bachelor’s degree in Public Accounting, Finance, Economy or similar degrees. 
3.2	 Certified knowledge in Anti-money Laundering and Counter-Terrorism 	     Financing,  Auditing and Operational and legal risks analysis. 
3.3	 Wide knowledge of the company’s activity. 
3.4	 At least 5 years of experience in the finance industry.

4.	- REQUIRED COMPETENCIES 

4.1	 Autonomy in decision-making
4.2	 Learning abilities
4.3	 Initiative
4.4	 Result-oriented
4.5	 Self-organisation
4.6	 Emotional intelligence
The duties are based on the Regulations for Compliance with the Law Nº 8204, and are the following: 
2.1	Act as direct link between the company and the Supervisory body, as well as any competent authority. 
2.2	Develop and update the compliance manual annually. 
2.3	Develop an annual plan of work, which has to be approved by the Board of Directors, based on internal policies, programs, rules and procedures. 
2.4	Monitor that customers’ records are created appropriately, as regulations dictate. 
2.5	Report unusual transactions to the Committee of Compliance. 
2.7	Prepare and communicate suspicious transactions to the competent Supervisory body. 
2.8	Implement control and statistics about single and multiple transactions. 
2.9	Coordinate training tasks regarding Anti-Money Laundering and Counter-Terrorism Financing, as well as the assessment of regular and new employees. 
2.11	Keep updated in anti-money laundering, counter-terrorism financing and other related matters. 
It is a New Job Position within the Subsidiary, Trinidad & Tobago, Piarco International Airport195Trinidad and Tobagoen-GB131Compliance Officer - Anti-Money Laundering & Counter Terrorism Financing (AML & CTF)In addition to uploading your application to our web page, interested applicants can also forward resumes and applications directly to Human Resources Department:  i.green@globalexchange.com.jm.3.1	 Bachelor’s degree in Public Accounting, Finance, Economy, Law  or similar degrees. 
3.2	 Certified knowledge in Anti-money Laundering and Counter-Terrorism 	     Financing,  Auditing and Operational and legal risks analysis. 
3.3	 Wide knowledge of the company’s activity. 
3.4	 At least two years of professional experience in fields related to compliance, AML or internal audit, preferably on the banking sector. Most preferably on the currency exchange/cambio business.
3.5             High level of Microsoft Excel, Word and PowerPoint.

4.	- REQUIRED COMPETENCIES 

4.1	 Autonomy in decision-making
4.2	 Learning abilities
4.3	 Initiative
4.4	 Result-oriented
4.5	 Self-organisation
4.6	 Emotional intelligence

DESIRED

A)	Experience in execution and formulation of business policies and procedures.
B)	Experience in operative/legal risk analysis.
C)	Spanish language skills.
The duties are based on the Regulations for Compliance with the Law Nº 8204, and are the following: 
2.1	Act as direct link between the company and the Supervisory body, as well as any competent authority. 
2.2	Develop and update the compliance manual annually. 
2.3	Develop an annual plan of work, which has to be approved by the Board of Directors, based on internal policies, programs, rules and procedures. 
2.4	Monitor that customers’ records are created appropriately, as regulations dictate. 
2.5	Report unusual transactions to the Committee of Compliance. 
2.7	Prepare and communicate suspicious transactions to the competent Supervisory body. 
2.8	Implement control and statistics about single and multiple transactions. 
2.9	Coordinate training tasks regarding Anti-Money Laundering and Counter-Terrorism Financing, as well as the assessment of regular and new employees. 
2.11	Keep updated in anti-money laundering, counter-terrorism financing and other related matters.
This is a new Job Position within the Subsidiary, Jamaica, Sangster International Airport, Montego Bay.82Jamaicaen-GB107COSTUMER SERVICE REPRESENTATIVEWe are currently recruiting staff for the opening of our offices at the Brasilia and Natal Airport.-	Students o graduate students on Tourism, business or business administration, arts or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sells (as an asset).
-	Number abilities.
-	Good communication skills.
-	A very high level of English is a must.
-	Knowledge of Spanish or other languages will be valuable.Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care.

Customer Service Representatives will work in one of the three shifts: morning, afternoon and night.We offer joining a growing company with constant opportunities for development.192Brazilen-GB74COSTUMER SERVICE REPRESENTATIVEWe are currently recruiting staff for the opening of our offices at the Brasilia and Natale Airport.-	Students o graduate students on Tourism, business or business administration, arts or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sells (as an asset).
-	Number abilities.
-	Good communication skills.
-	A very high level of English is a must.
-	Knowledge of Spanish or other languages will be valuable.
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care.

Customer Service Representatives will work in one of the three shifts: morning, afternoon and night.

We offer joining a growing company with constant opportunities for development and a chance to participate in the experience of the opening of our new subsidiary in Brasil
192Brazilen-GB75COSTUMER SERVICE REPRESENTATIVEWe are currently recruiting staff for the opening of our offices at the Brasilia and Natale Airport.-	Students o graduate students on Tourism, business or business administration, arts or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sells (as an asset).
-	Number abilities.
-	Good communication skills.
-	A very high level of English is a must.
-	Knowledge of Spanish or other languages will be valuable.
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care.

Customer Service Representatives will work in one of the three shifts: morning, afternoon and night.
We offer joining a growing company with constant opportunities for development and a chance to participate in the experience of the opening of our new subsidiary in Brasil
192Brazilen-GB136Customer Service Representative ( Copenhagen)Customer Service Representative ( Copenhagen)• Identify customer’s needs and represent properly the company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions.  
• Carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care.
• Be the people responsible for the direct contact with customers and be willing to offer Customers the highest level of care.
• Document transactions, according with the legal criteria.
• Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
• Inform the supervisor of any problem or eventuality might have occurred during the exchange operation.
• Make suggestions and ideas which could help the company to continue improving itself.
Fluency in English is a requirement for the position and Danish will be an advantage. Other languages will be desirable. High school education is the minimum required for the position university fresh graduates are welcomed. In any case already sales and customer care job experience of 1 – 3 year is needed.Customer Service Representative ( Copenhagen)40Denmarken-GB51Customer Service Representative (Amman, Jordan)We are currently recruiting staff for the opening of our offices at the Queen Alia International Airport, in Amman.-	Students o graduate students on Tourism, business or business administration, arts or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sells (as an asset).
-	Number abilities.
-	Good communication skills.
-	A very high level of English is a must.
-	Knowledge of Spanish or other languages will be valuable.
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care.

Customer Service Representatives will work in one of the three shifts: morning, afternoon and night.
We offer joining a growing company with constant opportunities for development and a chance to participate in the experience of the opening of our new subsidiary in Jordan85Jordanen-GB127Customer Service Representative for Sydney AirportDue to our expansion at Sydney airport, we have openings for enthusiastic and passionate individuals to join our team of customer services, we offer mainly part time positions.
We are starting operations in October 2016; furthermore you will be part of the company in September for two weeks of paid training.We are looking for candidates with costumer/sales experience from 1 to 3 years. 
Fluency in English is a requirement for the position. Other languages will be desirable. 
High school education is the minimum required for the position university fresh graduates are welcomed. In any case already sales and customer care job experience of 1 – 3 year is needed.• Identify customer’s needs and represent properly the company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions.  

• Carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care.

• Be the people responsible for the direct contact with customers and be willing to offer Customers the highest level of care.

• Document transactions, according with the legal criteria.

• Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.

• Inform the supervisor of any problem or eventuality might have occurred during the exchange operation.
 
• Make suggestions and ideas which could help the company to continue improving itself.
Customer Service Representatives

• New team, Full Training provided
• Location Sydney Airport, start October 2016 
8Australiaen-GB125Customer Service RepresentativesWe are currently recruiting staff for our offices at the Piarco International Airport, Trinidad & Tobago.Students or graduate students on Tourism, business or business administration, or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sales (as an asset).
-	Good communication skills.
-	Fluent in English 
-               Commercial in behavior
-	Knowledge of Spanish or other languages will be valuable
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and always willing to offer Customers the highest level of care and quality service.
Customer Service Representatives will work in one of the three shifts: Morning, Afternoon and night.
This offer is for Permanent Employment within our company, that is constantly growing and with opportunities for development.  Application Letters & Resumes can be sent directly to our HR Manager - i.green@globalexchange.com.jm or via our corporate email address.195Trinidad and Tobagoen-GB3CUSTOMER SERVICE REPRESENTATIVES (CASHIERS) AT CIUDAD DE GUATEMALA INTERNATIONAL AIRPORT (UC-5)La Aurora International Airport, Ciudad de Guatemala - Guatemala.

Morning, evening and night shifts available.· Students currently at university or with a Bachelor’s degree in Tourism, Business management, Humanities or similar.

· Fluent in spoken English. A good command of a third language will be highly valued.

· Experience in customer service.

· Communication abilities.

· User-level knowledge in office software programs.To carry out Foreign Exchange transactions complying with the established procedures while providing Excellence in Customer Service.TRAINING AND CAREER DEVELOPMENT OFFERED64Guatemalaen-GB1CUSTOMER SERVICE REPRESENTATIVES (CASHIERS) AT EZEIZA INTERNATIONAL AIRPORT  (Ref. UC4)Ezeiza International Airport, Buenos Aires - Argentina.

Morning, evening and night shifts available.· Students currently at university or with a Bachelor’s degree in Tourism, Business management, Humanities or similar.

· Fluent in spoken English. A good command of a third language will be highly valued.

· Experience in customer service.

· Communication abilities.

· User-level knowledge in office software programs.To carry out Foreign Exchange transactions complying with the established procedures while providing Excellence in Customer Service.TRAINING AND CAREER DEVELOPMENT OFFERED168Uruguayen-GB2CUSTOMER SERVICE REPRESENTATIVES (CASHIERS) AT SAN JOSE INTERNATIONAL AIRPORT, SAN JOSE-COSTA RICA,San José de Costa Rica International Airport, Costa Rica

Morning, evening and night shifts available.
· Students currently at university or with a Bachelor’s degree in Tourism, Business management, Humanities or similar.

· Fluent in spoken English. A good command of a third language will be highly valued.

· Experience in customer service.

· Communication abilities.

· User-level knowledge in office software programs.To carry out Foreign Exchange transactions complying with the established procedures while providing Excellence in Customer Service.TRAINING AND CAREER DEVELOPMENT OFFERED35Costa Ricaen-GB124Customer Service Representatives/Public Relations AgentsWe are currently recruiting staff for our offices at the Sangster International Airport, Montego Bay and Norman Manley International Airport, Kingston.Students or graduate students on Tourism, business or business administration, or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sales (as an asset).
-	Good communication skills.
-	Fluent in English 
-               Commercial in behavior
-	Knowledge of Spanish or other languages will be valuable
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and always willing to offer Customers the highest level of care and quality service.
Customer Service Representatives will work in one of the three shifts: Morning, Afternoon and Night.
This offer is for Permanent Employment within our company, that is constantly growing and with opportunities for development.  Application Letters & Resumes can be sent directly to our HR Manager - i.green@globalexchange.com.jm or via our corporate email address.82Jamaicaen-GB133Customer Service SupervisorPlease send your Application Letter & Resume via email to our Human Resources Manager: i.green@globalexchange.com.jm	Must have a proven track record of Ethical and Transparent behaviour
	Excellent interpersonal, communication & customer service skills (both written and verbal)
	Excellent time management, organizational and leadership skills
	Knowledge of Computers – Proficient in Microsoft Word and Excel
	Must be able to work all shifts.
	Results oriented
•	Follow-up of the Compliance with Regulations and Procedures by CSR's 
•	Treasury Management
•	Prepare Operations with Entities
•	Cashing Ups Execution, Procedures Control, Customer Service
•	Review and Analysis of the Treasury Status
•	Preparing Reports
•	Coordinate and Distribute the Office Equipment and the Supply Between Counters
•	Represent Global Exchange before Customers, Office Organizations and the Airport Concessionaires in the absence of the On-Site Manager/Country General Manager or Operations 
•	Notification of Improvements
•	Absenteeism Control
•	Revise the Complaints Book of the Exchange Offices
•	Maintenance of Facilities
•	Control of Security Cameras
OTHER 
Any other related duties that may be assigned by the Management Team.
This job position is available in our Kingston Location at the Norman Manley International Airport, Kingston.82Jamaicaen-GB97HR International SupportWe seek a junior, dynamic professional, focused in results and internal customer-oriented, interested in an international career plan for a highly challenging and demanding project, with real possibilities of professional development.Estudios mínimos:Licenciado

Experiencia mínima:Al menos 1 año

Imprescindible residente en: Provincia Puesto Vacante

Requisitos mínimos:
- 1 to 3 years-experience related to role responsibilities.
- English fluency is a must (valuable a second language, French, Russian, etc.).
- HR specialized education.
- Degree on social sciences or business administration.
- Interested on an international professional career.

Job duties and tasks consist in supporting our business in all aspects related to the Human Resources area in the establishment of our new subsidiaries:
 - Initial selection and recruitment of the management team and key positions.
 - Identification of providers of Human Resources (lawyers, recruitment agencies, employment websites, etc.).
 - Induction training.
 - Initial arrangements for the entry of employees in the company.
 - Registering our company's employees in local public institutions.
Interested candidates will be fully available to out-of-town travel (Latin America, Africa, Asia, and Eastern Europe) 40% - 60% of their time.
This post will be located at Headquarters of our Group in Salamanca, therefore living in this city is required.
Ofrecemos incorporación a una multinacional española en plena expansión, con grandes posibilidades de crecimiento y desarrollo profesional.en-GB98HR International SupportThe Global Exchange Group is engaged in a global expansion process and we are looking for a Junior Human Resources Generalist for the establishment of new subsidiaries in 10 new countries with a growth of more than 1,000 employees.
Estudios mínimos: Licenciado
Experiencia mínima:Al menos 1 año
Imprescindible residente en: Provincia Puesto Vacante
Requisitos mínimos:
 -1 to 3 years-experience related to role responsibilities.
 -English fluency is a must (valuable a second language, French, Russian, etc.).
 -HR specialized education.
 -Degree on social sciences or business administration.
 -Interested on an international professional career.

Job duties and tasks consist in supporting our business in all aspects related to the Human Resources area in the establishment of our new subsidiaries:
 - Initial selection and recruitment of the management team and key positions.
 - Identification of providers of Human Resources (lawyers, recruitment agencies, employment websites, etc.).
 - Induction training.
 - Initial arrangements for the entry of employees in the company.
 - Registering our company's employees in local public institutions.
Interested candidates will be fully available to out-of-town travel (Latin America, Africa, Asia, and Eastern Europe) 40% - 60% of their time.
We offer an international career plan for a highly challenging and demanding project, with real possibilities of professional development.145Spainen-GB135Junior Accounts Receivable/Payable ClerkWe are looking for a professional with 1-2 years of experience (total and maximum) in the accounts receivable and payable area.- Must have one (1) year of hands-on experience providing data entry support in a fast-paced team environment with strong attention to detail
-Ability and disciplined in handling confidential information
- Must have a diploma or degree in finance
- Openness to learn and grow within the business
- Willing to develop skills and multitask
- Ability to take on more responsibility
- Valid Australian working visa (able to work full time)-Hand keys numerical and text data into the Company's system(s) which includes the comparing of data between the source and system
-Prepares and reviews reports from Company’s system to audit data accuracy as requested
-Receives source documents and data to identify and extract necessary data to be entered
-Identifies and researches data discrepancies to ensure accurate entry of data
-Maintain confidential information and work with department management to improve any department policies and procedures
-Performs other duties as required and assigned
-BookkeepingThe overall goal of the position is to support the entire accounting period of the company according to corporate policies and the legal framework of the country. Ideally, we are looking for a candidate from industries as retail, hotels, customer service, financial services, sales, etc.8Australiaen-GB134Loyalty Programs & Cross Promotion ManagerIn this very moment we are expanding our business to different regions all over the world. In this exciting context, we are starting operations in Sydney Airport in October 2016, and we are looking for a Loyalty Programs & Cross Promotion Manager.• 5- 7 years' experience in marketing areas related with the above described. 
• A confident communicator. 
• A positive, driven and dynamic attitude and desire to aggressively progress your career. 
• A demonstrated experience in agreements with Airlines or any other activities linked in with the aviation industry. 
• A demonstrated experience in the close of agreements of cross promotional campaigns.
• Create opportunities to launch cross-promotional campaigns. 
• Drive peak performance and sales success across the organization Cross market and promote the business services to other clients to bring in market share.   
• Manages the entire lifecycle of the program since the design up, follow up and reporting to management teams of business outcomes.
• Improves and changes the program as long as it is needed with the engagement of the management team. 
• Creating, negotiating and closing commercial agreements for cross promotional campaigns. 
• Develop, prepare and present company proposals reports to management on customer relationships, pipeline, forecasts and new prospects.
The Loyalty Programs & Cross Promotion Manager will be responsible for these 3 main areas: 
- Sales and Cross Promotional Campaigns.
- Loyalty Programs Management.
- Contracts Management.8Australiaen-GB73SUPERVISOR4 positions are located in Brasilia (3) and Natale (1).- Medium level degree: economic, business and administration, etc
- High english level. We valorate others lenguages: spanish, french, etc..
- At least 3 years of experience in team leader (bank office, call center, etc...).
The Supervisor/Treasurer must control and guarantee the compliance with the corporate procedures; the quality of Customer Service in order to achieve the good functioning of the Work Centre.  

The keys responsabilities are:

•Guarantee compliance with the internal regulations and procedures.
•Follow-up and correct any possible deviations.
•Report any incidents that the Administrator may not notice, provide suggestions for improvement.
•Consistently report to all the required department and maintain all the necessary folders

•Carry out cashing ups during the shifts of different Customer Service Representatives.
•Guarantee the compliance with the operational procedures.
•Control Customer Service and correct any deviations.
•Control the Customer Service Representatives break times.
•Controlling differences of counters and CSRs
•Ensure on time opening of Work Centre
Global Exchange will be opening a new subsidiary in Brazil in Agoust/September192Brazilen-GB128Team Leader Sydney AirportIf you would like to really grow on a Team Leader Role with one of the global top three foreign exchange companies, then don’t waste your time, apply right now and collaborate to create one of the best work atmospheres around.
We are starting operations in October 2016; furthermore you will be part of the company in August - September for two months of paid training in Spain, where you will learn the role in one of our flagship working centres, Madrid Barajas Airport.

We are looking for Team Leaders with 2 years of experience in the Sales and Customer Service Area of local/multination companies (200 employee’s size) and used to manage sales or customer service teams of around 20 people. As well will consider for the job already experienced costumer and sales professionals ready to take the next step in their career to a Team Management Role. There will be specific training programs for both profiles. 

We offer the position in a full time basis.

Fluency in English is a requirement for the position. A college degree akin to the Administration, Finance, Economics and Tourism area (administration, finance, law, etc.) will be valuable. A second or third language will be really a value for the position (Spanish, French, Portuguese, etc.).• Constant monitoring of team members. Supervise every aspect of the daily sales activity in order to identify positive and negative diversions. 

• Organises the working hours of the team, also controls breaks of Customer Service Representatives. 

• Guarantee the quality of the service. A constant concern about a unique service being offered by the Customer Service Representatives in accordance with the corporate standards.

• Support the properly handling, providing and rotating stock to ensure the profitability of the shop. Assure appropriate stock rotation between the warehouse and shop.

• Performs the appropriate analysis of the stock management and submits proposals for improvement.
Team Leader in Sydney Airport
• New team, Full Training provided in Spain for two months (July – September) 
• Location Sydney Airport, start of operations October 2016 
8Australiaen-GB

Join us!

We offer:

  • A professional career to build the future together.
  • The confidence of working for one of the three world’s best foreign exchange companies.
  • Family-work balance: Because life and work should go together.
  • Professional development with tailor-made continuous training..

Contact us at*: rrhh@grupoglobalexchange.com

*By sending us your CV, you are accepting the terms and conditions of our Legal Notice.

Corporate principles

For the Global Exchange Group, “Our most valuable resource is our working team”, as the Second Corporate Principle reads.

See Corporate principles