Citizens from outside the European Union having purchased goods in Spain or any EU country have the right to have their taxes returned when they are leaving the country.
You can claim your TAX refund if you have spent at least €90.15 per ticket in Spain. Also, the customs stamp cannot be later than 3 months since the date of issue of the cheque.
Before checking your luggage at the airport, please visit the customs office, showing the goods purchased together with the “tax free” invoices to have them stamped.
Once you have your invoices stamped, you can go to a Global Exchange branch (at the Airports in Barcelona, Madrid, Palma de Mallorca and Tenerife Sur) to ask for the refund of the taxes, as long as the tax refund company is one of the following ones: El Corte Inglés, Innova Taxfree, La Caixa, Premier Tax Free, Tax Free Worldwide, Travel Tax Free and Global Blue. Please note that for Global Blue we accept Spanish, Portuguese, Swiss, Italian and French invoices.
Questions about tax refund?
Our Customer Service team is ready to help (Spanish time):
- Monday to Friday, from 9:00 am to 9:00 pm.
- Saturdays, Sundays and bank holidays in Spain from 10:00 am to 7:00 pm.