Careers

We look for future leaders

In Global Exchange we believe in the talent, motivation and commitment of our team, which has made us the second leading currency exchange company in the world. Consequently, we put at your disposal a working environment where everyone has the opportunity to grow and develop their potential.

Through our Middle Management School we select future leaders, middle and senior managers, offering them full training in all areas of our organisation so that they can acquire a perfect knowledge of our business and work in senior positions.

What we have for you

Our people are key to our success. For this reason, since 1996 we have been committed to the best talent and training them to success in our company.

Interested in becoming part of our team? You will join a young, dynamic, customer-oriented, more than 2500-people group who is committed to continuous improvement. Just fill in the form and send us your CV.

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 Our job offers by country:

Job	Country	Place

165Accounts AssistantWe are looking for an Accounts Assistant, who will be in Istanbul Airport team.
	Accounts Technician.
	Excellent attention to detail.
	Strong analytical and problem-solving skills.
	Ability to work on your own initiative. 
	Ethical and transparent behavior.
	Planning and control.
	Be well organized, adaptable & work in a fast-paced environment and to tight deadlines.
	Positive and flexible attitude to change.
	Competent MS office skills including advanced excel.
	Fluency in English and Turkish is a requirement for the position
	Posting of supplier’s invoices. 
	Preparation of invoices for payment runs.
	Daily reconciliations of debit card transactions.
	Daily reconciliations of tax-free refunds.
	Month end reconciliations for banks, debtors, creditors.
	To ensure that all bank accounts and card statements are regularly reviewed and reconciled.
	Petty cash and employee expenses.
	Management of suppliers, carrying out the ordinary purchases and supervise the extraordinary ones at the Work Places.
	Controlling necessary expenses ensuring consistency in both their volume and their accounting.
	Organize employee´s business trips, booking flights, accommodation etc.
	Managing queries in a timely & efficient manner.
	Assist with the year-end audit. 
	Other ad hoc duties as may be assigned from time to time.
Accounts Assistant157Turkeyen-GB107COSTUMER SERVICE REPRESENTATIVEWe are currently recruiting staff for the opening of our offices at the Brasilia and Natal Airport.-	Students o graduate students on Tourism, business or business administration, arts or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sells (as an asset).
-	Number abilities.
-	Good communication skills.
-	A very high level of English is a must.
-	Knowledge of Spanish or other languages will be valuable.Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care.

Customer Service Representatives will work in one of the three shifts: morning, afternoon and night.We offer joining a growing company with constant opportunities for development.192Brazilen-GB74COSTUMER SERVICE REPRESENTATIVEWe are currently recruiting staff for the opening of our offices at the Brasilia and Natale Airport.-	Students o graduate students on Tourism, business or business administration, arts or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sells (as an asset).
-	Number abilities.
-	Good communication skills.
-	A very high level of English is a must.
-	Knowledge of Spanish or other languages will be valuable.
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and, as face if the Company, they will always be willing to offer Customers the highest level of care.

Customer Service Representatives will work in one of the three shifts: morning, afternoon and night.

We offer joining a growing company with constant opportunities for development and a chance to participate in the experience of the opening of our new subsidiary in Brasil
192Brazilen-GB125Customer Service RepresentativesWe are currently recruiting staff for our offices at the Piarco International Airport, Trinidad & Tobago.Students or graduate students on Tourism, business or business administration, or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sales (as an asset).
-	Good communication skills.
-	Fluent in English 
-       Commercial in behavior
-       5 CXC Passes including Mathematics & English
-	Knowledge of Spanish or other languages will be valuable
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and always willing to offer Customers the highest level of care and quality service.

This position services a 24 hour operation. 
This offer is for Contract Employment within our company, that is constantly growing and with opportunities for development.  Application Letters & Resumes can be sent to rrhh@grupoglobalexchange.com195Trinidad and Tobagoen-GB3CUSTOMER SERVICE REPRESENTATIVES (CASHIERS) AT CIUDAD DE GUATEMALA INTERNATIONAL AIRPORT (UC-5)La Aurora International Airport, Ciudad de Guatemala - Guatemala.

Morning, evening and night shifts available.· Students currently at university or with a Bachelor’s degree in Tourism, Business management, Humanities or similar.

· Fluent in spoken English. A good command of a third language will be highly valued.

· Experience in customer service.

· Communication abilities.

· User-level knowledge in office software programs.To carry out Foreign Exchange transactions complying with the established procedures while providing Excellence in Customer Service.TRAINING AND CAREER DEVELOPMENT OFFERED64Guatemalaen-GB2CUSTOMER SERVICE REPRESENTATIVES (CASHIERS) AT SAN JOSE INTERNATIONAL AIRPORT, SAN JOSE-COSTA RICA,San José de Costa Rica International Airport, Costa Rica

Morning, evening and night shifts available.
· Students currently at university or with a Bachelor’s degree in Tourism, Business management, Humanities or similar.

· Fluent in spoken English. A good command of a third language will be highly valued.

· Experience in customer service.

· Communication abilities.

· User-level knowledge in office software programs.To carry out Foreign Exchange transactions complying with the established procedures while providing Excellence in Customer Service.TRAINING AND CAREER DEVELOPMENT OFFERED35Costa Ricaen-GB124Customer Service Representatives/Public Relations AgentsWe are currently recruiting staff for our offices at the Sangster International Airport, Montego Bay and Norman Manley International Airport, Kingston.Students or graduate students on Tourism, business or business administration, or similar.
-	Previous experience related to Customer Service.
-	Knowledge in customer care and sales (as an asset).
-	Good communication skills.
-	Fluent in English 
-               Commercial in behavior
-	Knowledge of Spanish or other languages will be valuable
Customer Service Representatives will carry out exchange transactions following the settled procedures, obeying the legal procedures and attaining excellence in customer care. They will be the people responsible for the direct contact with customers and always willing to offer Customers the highest level of care and quality service.
Customer Service Representatives will work in one of the three shifts: Morning, Afternoon and Night.
This offer is for Permanent Employment within our company, that is constantly growing and with opportunities for development.  Application Letters & Resumes can be sent directly to our HR Manager - i.green@globalexchange.com.jm.82Jamaicaen-GB166Human Resources GeneralistOur company is rapidly expanding and due to our opening at Istanbul New Airport in 2019, we are seeking a Human Resources Generalist with at least 3 years-experience, specially in recruitment. This is a great opportunity with a real career plan in a leading expanding company in the region.•	Degree in Human Resources Management, Business Administration or related disciplines.
•	3 - 5 years (maximum) HR experience, specially focused in recruitment.
•	Knowledge of local employment law and common HR practice.
•	Good command of written and spoken English and Turkish.
•	Ability to work in a fast-paced environment, manage multiple searches and high volume of demands.
•	Ideally, we are looking for a candidate from industries as retail, hotels, customer service, financial services, sales, etc.
•	Participate in the launch of the HR function during the start-up of the company in Istanbul. 
•	Participate in a massive recruitment process of more than 100 employees. 
•	Recruit across different disciplines via direct channels from posting job advertisements to decision making. 
•	Handle monthly payroll, benefit administration & expatriate’s administration (expatriate visa application and renewal).
•	Arranging for employee contracts and induction programs.
•	Monitoring of the customer service level on the centre and handling the complaints of the customer.
Human Resources Generalist157Turkeyen-GB167Junior Team LeaderWe are looking for Junior Team Leaders with 2 years of experience in the Sales and Customer Service Area of local/multination companies and used to manage sales or customer service teams of around 15/20 people for Istanbul Airport.
Fluency in English and Turkish is a requirement for the position. A college degree akin to the Administration, Finance, Economics and Tourism area (administration, finance, law, etc.) will be valuable. A second or third language will be really a value for the position (Spanish, French, Portuguese, etc.).
•	Constant monitoring of team members. Supervise every aspect of the daily sales activity in order to identify positive and negative diversions. 

•	Organises the working hours of the team, also controls breaks of Customer Service Representatives. 

•	Be in charge of properly handling, providing and rotating currency to ensure the profitability of the Work Place.

•	Guarantee the quality of the service. A constant concern about a unique service being offered by the Customer Service Representatives in accordance with the corporate standards.

•	Train new CSRs.

•	Do the follow up of operations and service KPIs in the office, reporting the data to the team leader or on site-manager.
Junior Team Leader157Turkeyen-GB156Müşteri TemsilcisiMüşteri Temsilcisi18 yaşından büyük,
En az lise mezunu,
Türkçe harici ikinci bir yabancı dil bilen (Tercihen İngilizce, Rusça veya Almanca),
Tercihen Satış ve/veya Müşteri Hizmetleri alanlarında deneyimli ve/veya bu alanlara ilgi duyan,
İnsan ilişkileri kuvvetli,
Problem çözme yeteneği gelişmiş,
Müşteri ihtiyaçlarını doğru bir şekilde analiz edip, yönlendirebilecek,
 
Antalya Havalimanı’nda yer alan ofislerimizde “Müşteri Temsilcisi” olarak dönemsel çalışacak takım arkadaşları arıyoruz.Bazı kilit sorumluluklarınız aşağıdaki gibidir:
Müşterilerin ihtiyacını doğru belirlemek ve döviz işlemleri sırasında avantajlarımızı, süreçlerimizi ve çapraz satış işlemlerimizi kullanarak şirketimizi en iyi şekilde temsil etmek.
Müşteri hizmetlerinde mükemmeliyetçiliği esas alarak, şirket ve yasal prosedürlere uygun bir şekilde döviz işlemlerini gerçekleştirmek.
Müşterilerle direk temas kurmaya,sorumluluk almaya ve en iyi hizmeti sağlamaya istekli olmak.
Işlemleri yasal kriterlere uyarak belgelemek.
Döviz işlemleri sırasında oluşabilecek müşteri itirazlarına açık ve eksiksiz olarak yanıt vermek, onların şüphelerini gidermek ve müşteri önerilerine katılmak.
Döviz işlemleri sırasında oluşabilecek herhangi bir olumsuzlukta takım liderlerini bilgilendirmek.
Şirketin gelişimine katkı sağlayacak öneriler ve fikirler paylaşmak.
Aylık maaş + prim ve profesyonel kariyer gelişimine sahip olmak.Müsteri Temsilcisi157Turkeyen-GB137PromotersFull-Time Employment: Sangster International Airport, Montego Bay & Norman Manley International Airport, Kingston	Excellent interpersonal and communication skills
	Excellent Customer Service Skills
	Must have a strong command of the English Language
	Results oriented

*Prior experience in a Marketing or Events Promotion role would be an asset.
Core Functions

Greet and welcome prospective Customers with a smile while maintaining eye contact, good posture and professional attitude

Constantly seeking to increase profitability
Please forward your resumes and cover letter to hrjamaica2010@gmail.com82Jamaicaen-GB