If you are non-resident in Europe and you have been travelling across Spain, we will return you at the airport the taxes you have paid on your purchases. Meet the service conditions.

In order to request VAT refund for your purchases in Spain, the customs seal must not be older than 3 months from the date of issue of the cheque.

You have up to 4 years (depending on the tax free company that issued the invoice) from the date of the purchase to claim your refund.

Before checking, you must present your invoice issued in Spain at the DIVA terminal for digital validation. If the invoices are issued in another EU country, then you must go to the customs office to obtain the physical stamp on the corresponding invoice.

With your sealed invoices proceed to the Global Exchange offices (Barcelona, Madrid T4 and Madrid T1 airports) to claim the refund of your tax. We only return tax for purchases performed at Travel Tax Free, Global Blue, Innova, Planet, El Corte Inglés y Tax Refund.


Questions about tax refund?

Our Customer Service team is ready to help (Spanish time):

  • Monday to Friday, from 9:00 am to 9:00 pm.
  • Saturdays, Sundays and bank holidays in Spain from 10:00 am to 7:00 pm.
CALL US FREE ON 900 855 550