Press room

• The Spanish multinational, a world leader in currency exchange, begins today providing its services in all four terminals of the United Kingdom's main airport and the largest in Europe.

  
  

• Global Exchange now operates with 23 offices, 78 ATMs and a team of more than 180 employees.

  
  

• The Spanish company consolidates its leadership in the sector by managing currency exchange at four of the five busiest airports in Europe.

  
  

Global Exchange, a Spanish company and world leader in currency exchange, has just begun operations at Heathrow, following an agreement reached at the end of 2025 to manage currency exchange services and ATMs at the English airport, the largest in Europe and the UK’s only hub airport.

As of today, Global Exchange operates 23 currency exchange offices and 78 ATMs distributed across Heathrow's four terminals, thus consolidating its presence in one of the continent's main airport hubs.

Technological innovation and excellence in customer service

Global Exchange has deployed its service model at Heathrow based on technological innovation and excellence in customer service. This includes state-of-the-art ATMs, multilingual digital transaction screens, and online services. This ensures an agile, secure currency exchange experience adapted to the needs of today's traveler.

For this new opening, the Global Exchange Group has mobilized a team of more than 180 people, including nearly 60 professionals specialized in international airport operations.

Isidoro J. Alanís, President and CEO of Global Exchange, has stated that the start of operations at Heathrow represents "a historic milestone for Global Exchange and consolidates our position as a world leader in currency exchange services at international airports. Heathrow is not only the largest airport in Europe, but one of the most emblematic hubs in the world. Being present here means serving millions of international travelers each year with the highest quality service and the most advanced technology. This achievement is the result of effort and trust placed in our company, and reaffirms our commitment to innovation and operational excellence."

Fraser Brown, Retail Director at Heathrow, stated that "it is a true pleasure for Heathrow to welcome Global Exchange as its new currency exchange provider, offering first-class services to our passengers across all terminals. Their innovative technology, commitment to customer service, and solid international track record will enhance the shopping experience for passengers and help make their travels enjoyable and hassle-free. This collaboration reflects our commitment to improving every journey by offering variety, quality, and innovation."

Consolidated leadership in Europe and Spain

After beginning operations at Heathrow, Global Exchange manages currency exchange at four of the five busiest passenger airports in Europe, consolidating its position as the preferred strategic partner of the continent's main airport operators.

Additionally, in Spain, Global Exchange also leads currency exchange management at four of the five airports that received the most passengers in 2024: Adolfo Suárez Madrid-Barajas, Josep Tarradellas Barcelona-El Prat, Málaga-Costa del Sol, and Alicante-Elche Miguel Hernández.

About Heathrow:

Heathrow is the United Kingdom's international gateway and Europe's largest airport: connecting 230 destinations across 85 countries. It receives more than 200,000 passengers on approximately 1,300 flights daily, and is the hub of Britain's trade, tourism, and investment. More than 80,000 people work at Heathrow, of which the airport directly employs around 10%. The rest work for Heathrow partners, such as airlines, ground handling companies, and retailers.