Press room

• The Spanish multinational brand, world leader in foreign exchange services, has signed the contract to run 23 offices, 98 ATMs and over 40 cash-to-cash dispensers in the most important airport in Europe.

  
  

• The operations will start in January 2026 with more than 180 employees.

  
  

• Isidoro J. Alanís, President & CEO of Global Exchange Group, said that “the opportunity to offer our services at Heathrow is a true milestone for Global Exchange. This reinforces and endorses our position as the world’s leading company in our sector. We are very excited about this project and ready to embark on this journey in partnership with a world class airport”.

  
  

• Fraser Brown, Retail Director at Heathrow Airport, said that “Heathrow is delighted to welcome Global Exchange to the airport. As a result of its world-leading technology and dedication to customer service, Global Exchange has established itself as a recognised market leader.”

  
  

Global Exchange, the world's leading company in foreign exchange services, has secured an historic agreement to exclusively offer foreign exchange and ATM services at Heathrow Airport, Europe's largest airport.

The operations will start in January 2026, and the deal includes 23 currency exchange offices, 98 ATMs and over 40 cash-to-cash automatic dispensers across the four terminals of Heathrow.

Global Exchange's approach to its currency exchange service will be based on customer service and digital solutions. The company's proposal for Heathrow includes an offer focused on innovation and IT development: ATMs with the latest technology, self-service cash-to-cash dispensers, digital transaction screens with multilingual features for customers and Click & Collect online services.

To lead the implementation process of this project at Heathrow, Global Exchange Group will deploy a team of more than 180 employees, mobilising around 60 specialised professionals.

Isidoro J. Alanís, Global Exchange’s President & CEO, has marked the occasion of this historical agreement. “The opportunity to offer our services at Heathrow is a true milestone for Global Exchange. This reinforces and endorses our positioning as the world’s leading company in our sector. We are very excited for this project and ready to embark on this journey in partnership with a world class airport, and we are especially committed to offering passengers an exceptional currency exchange experience, with the quality, innovation and professionalism that represents our brand.”

Fraser Brown, Retail Director at Heathrow Airport, has said that “Heathrow is delighted to welcome Global Exchange to the airport. As a result of its world-leading technology and dedication to customer service, Global Exchange has established itself as a recognised market leader. We look forward to the Global Exchange team joining Heathrow and delivering travel money products and services that will help us to make every journey better.”

Global Exchange provides its services at the busiest airports in Europe.

The company will now handle foreign exchange operations at four of the five busiest airports in Europe. ‘Global Exchange's presence at Europe's four busiest airports proves our position as a strategic partner for international airport operators. We provide currency exchange services to millions of travellers each year, consolidating our position as the leader in our sector and preferred currency exchange provider for international airports,’ said Isidoro J. Alanís on Global Exchange's operational expansion in Europe.

About Global Exchange

Global Exchange, a Spanish multinational company based in Salamanca, is specialised in providing currency exchange services to tourists at international airports worldwide.

With over twenty-nine years of extensive experience, the company is the world leader in currency exchange services with near 500 offices strategically located in 88 international airports across 31 countries on 5 continents. Its 2,900 employees serve12.5 million customers worldwide.

About Heathrow Airport

Heathrow is the UK’s international gateway and the largest airport in Europe – connecting to 230 destinations across 85 countries. The airport welcomes over 200,000 passengers on roughly 1,300 flights each day, and serves as Britain’s hub for trade, tourism and investment. Over 80,000 colleagues work at Heathrow – the airport directly employs about 10% of them, with the rest working for Team Heathrow partners including airlines, ground handlers and retailers.